Privacy Policy for Your Protection

We respect your privacy and are committed to safeguarding your personal information. This policy explains our practices regarding the handling, use, and disclosure of your data.

Information We Collect

We collect information only as necessary to provide high-quality consultation and ensure a seamless experience.

• Personal identification details you provide, such as your name, contact details, and questions submitted through our forms.
• Information about your interactions with our website, including pages viewed and time spent on each section.
• Usage data such as browser type, operating system, IP address, and device information for analytical purposes.
• Details gathered to help us offer tailored consultations, meet legal obligations, and improve site usability.

How We Use Your Data

Collected information helps us deliver tailored consultancy, enhance user experience, and fulfil legal duties.

• Providing personalised responses and recommendations based on details you share with us through our site.
• Improving our consultation services and website based on interaction insights and overall usage patterns.
• Communicating important updates or information relevant to your inquiry, as needed.
• Complying with Australian data protection regulations and other legal requirements.

Our Legal Grounds

We collect and process your information based on specific legal justifications relevant in Australia.

Our main legal grounds include your consent, fulfilling our service obligations, legitimate interests in improving our processes, and compliance with applicable privacy laws.

Sharing Information

Your data is handled with care and is not shared outside essential service needs and legal compliance.

• With trusted service providers who enable our site to function securely or facilitate communications on our behalf.
• To comply with legal or regulatory requests where necessary under Australian law.
• In the event of business changes, information may transfer as permitted, subject to appropriate safeguards.

Data Security

Your information is protected using technical and organisational measures designed to prevent unauthorised access, loss, or misuse. We regularly review security protocols and access management practices. However, no system can be fully immune from risks, so we encourage safe information sharing.

Your Rights

You are entitled to transparency and control over your data. We support your privacy rights under Australian law.

• To request access to, correction, or deletion of the personal information we hold about you.
• To restrict or object to our processing of your personal data, including withdrawal of consent where applicable.
• To request data portability or receive a copy of the information you provided in a standard format.
• To lodge a complaint with the appropriate data protection authority in Australia if concerns arise.

Cookies and Tracking

Cookies help optimise your site experience by remembering settings and analysing site use. You have control over your preferences, and further details are described in our Cookie Policy.

See Cookie Policy See Cookie Policy

Contact Us

For questions or requests about this policy or your data rights, reach out to our privacy team at any time.

Changes to This Policy

We may occasionally update this privacy policy. Please check this page for any significant changes affecting your privacy.